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Blog

Industry Insights & Community News

Explore the latest stories, strategies, and updates shaping parking and transportation across the Southwest. Stay informed, inspired, and connected with the SWPTA blog.

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Customer Service vs. Customer Experiences: What’s the Difference?Customer Service vs. Customer Experiences: What’s the Difference?

Customer Service vs. Customer Experiences: What’s the Difference?

August 7, 2024
Marjorie Jones, TEZ Technology
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New Job, New City, Same Parking WoesNew Job, New City, Same Parking Woes

New Job, New City, Same Parking Woes

June 21, 2024
Donna King, City of San Luis Obispo
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Navigating Challenges, Growth, and Responsibility in Leadership.Navigating Challenges, Growth, and Responsibility in Leadership.

Navigating Challenges, Growth, and Responsibility in Leadership.

May 7, 2024
Cristie Steffy, City of Monterey
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Webinars

Interactive Learning Opportunities

Explore our webinars, where we engage with experts, ask questions, and gain practical insights into parking management and industry innovation.

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Beyond the Coin: Optimizing Meter Collections and Fighting Fraud with Operational Visibility

Beyond the Coin: Optimizing Meter Collections and Fighting Fraud with Operational Visibility

July 16, 2025
Katherine Beaty

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Frontline Professional Safety & Other Important Considerations

Frontline Professional Safety & Other Important Considerations

April 9, 2025
Captain Nick Nicholas

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Remaining sane while managing a changing workforce Webinar

Remaining sane while managing a changing workforce Webinar

November 13, 2024
Heather M. Nash, Ph.D.

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