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Industry Insights & Community News

Explore the latest stories, strategies, and updates shaping parking and transportation across the Southwest. Stay informed, inspired, and connected with the SWPTA blog.

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Customer Service vs. Customer Experiences: What’s the Difference?Customer Service vs. Customer Experiences: What’s the Difference?

Customer Service vs. Customer Experiences: What’s the Difference?

August 7, 2024
Marjorie Jones, TEZ Technology
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New Job, New City, Same Parking WoesNew Job, New City, Same Parking Woes

New Job, New City, Same Parking Woes

June 21, 2024
Donna King, City of San Luis Obispo
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Navigating Challenges, Growth, and Responsibility in Leadership.Navigating Challenges, Growth, and Responsibility in Leadership.

Navigating Challenges, Growth, and Responsibility in Leadership.

May 7, 2024
Cristie Steffy, City of Monterey
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Webinars

Interactive Learning Opportunities

Explore our webinars, where we engage with experts, ask questions, and gain practical insights into parking management and industry innovation.

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Managing and Leading Up (and down, and sideways)

Managing and Leading Up (and down, and sideways)

May 11, 2022
Steven Burrell, EdD, Northern Arizona University

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How to find a solution: Procurement – the before and after

How to find a solution: Procurement – the before and after

April 3, 2022
Julie Dixon, Dixon Resources Unlimited

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Why “Collection Rate” is the Most Important Metric for your Parking Citation Program….and How to Calculate It

Why “Collection Rate” is the Most Important Metric for your Parking Citation Program….and How to Calculate It

July 22, 2021
Mike Nickolaus, Independent Consultant

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