April 26, 2023
How to Train Your Sharks
Presented by:
Cristie Steffy, City of Monterey and Darby Garcia, NAU
This short session examines staff training, the need to train and how to train staff. A trained staff is a well informed and knowledgeable staff. A trained staff is also a staff that has confidence in the service they provide to a customer base. The benefits of training helps to boost workplace engagement, in addition to employee retention. Build workplace relationships through empowerment and development. A trained staff generally is a happy staff.
Learning Objectives:
- Develop Future Leaders
- Empower Employees
- Builds Workplace Relationships
- Understand the importance of training