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April 26, 2023

How to Train Your Sharks

Presented by:
Cristie Steffy, City of Monterey and Darby Garcia, NAU

This short session examines staff training, the need to train and how to train staff. A trained staff is a well informed and knowledgeable staff. A trained staff is also a staff that has confidence in the service they provide to a customer base. The benefits of training helps to boost workplace engagement, in addition to employee retention. Build workplace relationships through empowerment and development. A trained staff generally is a happy staff.

Learning Objectives:

  • Develop Future Leaders
  • Empower Employees
  • Builds Workplace Relationships
  • Understand the importance of training