Leadership, Communication & Conflict Resolution Workshop

About the Workshop

Strong communication and steady leadership are what hold teams together when the pressure is on. This full-day professional development workshop gives attendees the tools to navigate difficult conversations, manage conflict productively, and lead with confidence in fast-paced, high-stakes environments.

Sessions are interactive and discussion-based, with a focus on real workplace scenarios. Attendees will leave with practical strategies they can apply right away, along with new connections across industries that face similar challenges.

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Topics Covered

• Communication in high-stress environments
• Conflict management and resolution
• Navigating difficult conversations
• Leadership fundamentals for new and experienced supervisors
• Team dynamics and collaboration across departments

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Who Should Attend

This workshop is ideal for anyone whose role depends on clear communication and steady leadership under pressure. Professionals in higher education, healthcare, municipal operations, parking and transportation, public safety, and transit and mobility will find the content especially relevant. Supervisors, emerging leaders, and vendor partners are also encouraged to attend.

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Event Details

Date: Friday, July 24, 2026

Time: 9:00 a.m. to 4:00 p.m.

Location: UNLV Campus, Las Vegas, Nevada

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Registration

• SWPTA Members: $25
• Non-Members: $100

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Agenda

Morning Session: 9am - 12pm

Facilitator: David Schwartz, UNLV Ombudsman

This interactive workshop will focus on managing conflict, navigating difficult conversations, and working more effectively with challenging individuals through discussion, role-play, and practical workplace application.

Featured Topics:

• Managing Conflict

• Working Better with Challenging Individuals

• Difficult Conversations: Making Them Less Painful and More Productive

• What Are We Arguing About?

• Understanding Conflict Drivers

Lunch: 12pm - 1pm

Afternoon Session: 1pm - 4pm

Facilitator: Certified UNLV Real Colors Facilitators

Real Colors is an interactive personality and communication workshop designed to help participants better understand communication styles, workplace dynamics, motivators, and teamwork. The workshop creates a common language that helps improve communication and collaboration by better understanding different personalities and perspectives.

Featured Topics:

• Gain a better understanding of the four Real Colors personality types

• Learn communication strengths and challenges associated with each style

• Improve teamwork and workplace collaboration

• Increase self-awareness and understanding of others

• Develop practical communication tools that can immediately be applied both professionally and personally

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